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Privacy Policy

Privacy Policy

General information

At BlackWagen INC, we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our website, online reservation management system, financial applications, mobile applications, services and products, for example by subscription or by means of a BlackWagen INC-branded web site (collectively referred to as the "products and services"). Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our products and services. Throughout this policy, we refer to information that personally identifies you as "personal information." As used in this Privacy Policy, the terms "you", "your" or "user" all refer to the person using our products and services in any way.

This Privacy Policy applies to our products and services and governs data collection and usage. By visiting, accessing, purchasing our products and services, you agree that you have reviewed and understood our Privacy Policy to your full satisfaction, that you agree that you are subject to this Privacy Policy and that we are permitted to collect information as outlined in this Privacy Policy.

Registration, Account Setup, Service Usage:

In order to set up an account, you need to provide full name, phone number, and a valid email address. We may need to store encrypted credit card information and use it for both billing and payment purposes.

Automated Information:

When you use our products and services, we may collect, store and process IP addresses and device information (such as operating system or device model), barcode information and location coordinates. We use this data to provide our services to users and to track the use of our applications.

Legal and Safety:

BlackWagen INC may also retain, preserve, or release your personal information to a third party in the following limited circumstances: in response to lawful requests by public authorities; to protect, establish, or exercise our legal rights or defend against legal claims; to comply with a subpoena, court order, legal process, or other legal requirement; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of BlackWagen INC 's Terms & Conditions.

Third parties:

It is also necessary for BlackWagen INC to share your information with certain companies that control us, are controlled by us, or under common control with us, as well as with third-party service providers, in order to operate and provide the services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to BlackWagen INC not to disclose or use your information for other purposes.

Data correction and/or editing:

password can be easily changed by logging into your BlackWagen INC account. Name, legal company name, and billing details can be changed by calling us at (1-800-754-8450).

Account deactivation:

You may request that your account be deactivated and no longer be visible. However, BlackWagen INC must maintain your information in order to comply with legal obligations.

Withdrawal of consent or objection to processing:

You can object to data processing in certain limited circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.

Personal and payment information are required to provide our services. BlackWagen INC cannot offer or fulfill the services without processing this information.

BlackWagen INC strives to meet its customers' inquiries. If you have a concern about your service or the processing of your information, please contact customer service support@blackwagen.com Right not to be subject to a decision based only on automated processing: Much of BlackWagen INC 's processing is automated in order to protect the security of your information and bring you high quality services. Decisions based on automated processing cannot be avoided when they are necessary to perform our services or authorized by California state and Federal law.

You may review and edit limited Personal Data after logging in to your Account. If you need to update your billing information, please contact us. If you do not have an Account or if you have questions about your Account information or other Personal Data, please contact us.

Cookies:

Our products and services may use "cookies" to help you personalize your online experience. You have the ability to accept or decline cookies. If a web browser automatically accepts cookies, you can modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our products and services. We may also use other technologies with similar functionality to cookies, such as web beacons and tracking URLs. We may also use web beacons and tracking URLs in emails to determine whether a recipient opened the email or accessed a certain link.

Retention:

BlackWagen INC will retain your information only for as long as it is necessary for the purposes set out in this policy, for as long as your account is active (i.e., for the lifetime of your BlackWagen INC member account), as described in this policy, or as needed to provide the Services to you. If you no longer want BlackWagen INC to use your information to provide the Services to you, you may close your account. BlackWagen INC will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise described in this policy. In addition, BlackWagen INC 's service providers may also be required to retain and use your information in order to comply with their legal obligations.

Security:

Encryption of certain information (such as credit card numbers) using secure socket layer technology (SSL); Protection of the confidentiality, integrity, and availability of all customer information systems; Definition and monitoring of IT security standards aligned with industry regulations; Implementation of vulnerability management techniques according to which we scan and map our network, prioritize areas of importance and apply fixes and safeguards; Application of safeguard firewalls and anti-virus tools to detect/prevent attacks; Continuous monitoring for security risks and maintenance of patch updated infrastructure; Policies encompassing data security; Security awareness trainings to our personnel.

With specific regard to credit card information, we comply with the Payment Card Industry Data Security Standard ("PCI DSS") by (but not limited to) designing, implementing, and maintaining a coherent set of standards and procedures to manage risks to cardholder data - in an effort to ensure an acceptable level of Information Security risk - and by conducting yearly PCI DSS audits.

Do not track policy:

Our products and services are not designed to respond to "do not track" signals received from browsers.

Messages from BlackWagen INC:

On occasion, BlackWagen INC may need to contact you. These communications are service-related and necessary for members. You agree that BlackWagen INC can send you service-related communications, such as those related to transactions, your account, or security.

You can unsubscribe at any time from marketing communications through the opt-out link included in the marketing communications or through your account settings.

Changes:

If we believe we are making a material change to the Privacy Policy, we will notify you in advance by posting notice of the change on the Privacy Policy page on our website before the change becomes effective.